Software Support Plan

Software Support Plan provides, in a bundled offering, technical support (Support) which helps you customize, implement, install and support your software, offered as a complete solution for a yearly fee (Plan).  Software Support helps keep your law firm’s users up and running wherever they’re working in the world— ensuring that they are covered with the support they need and increasing return on their investment in a total software solution customized to fit your need.

Benefits of Software Support Plan:

1. Subscription is the most cost-effective way for customers’ businesses to ensure that their users have the latest technology of the most-current releases. 
2. Subscription lowers customer’s cost of acquiring new releases by providing authorization to use all new releases and versions of offering products (if under maintenance by their software provider) while still under Software Support Subscription— helping to increase and maintain the highest levels of productivity.
3. Clients can upgrade their software at anytime making it easy for customers to choose the best time to upgrade based on their business needs.
4. Software Support Plan enables your organization to budget accordingly and protect their business investments. 
5. No limits on the number of designated staff that can contact Support for help.
6. After hours (24/7) support (some additional charges may apply).